Cancellation policy

Please understand that when you forget or cancel your reservation without giving enough notice we miss the opportunity to fill that reservation time and Guests on our waiting list miss an opportunity to receive services

Here at salon One 12 we require a credit card on file to reserve your reservation we ask you to please give us at least 24 hour notice for cancellations or to reschedule we have a $25 charge for same day cancellations we will charge half of the services scheduled for no-show reservation

Late to your reservation

we give a 10 minute grace period; however If you’re going to be late to your reservation time please give us a call. if you will be more than 20 minutes late to your reservation you may be asked to reschedule

Our reservationist will give you a courtesy call, if your stylist is running behind schedule; Failure to do this you will be given a (20-min late) …15% discount off your service (up to $20 off ) the service or a complementary add on conditioning treatment at your next appointment. 30 minutes late you will receive 20% off service (up to $30 off) the service or a complementary haircut if your stylist has to reschedule you will receive 25% off service or a complementary treatment or complementary full-size product ( we will have a product bin for you to choose from)


If you are having any symptoms or feeling ill please call to reschedule your reservation. Our cancellation fee will be waived if you notify us. For the safety and comfort of our guests; all Salon one 12 are wearing masks If any of our staff has symptoms or are not feeling well they are being asked to stay home and quarantine and are not to return back into the salon until they have a negative Covid test

Children and pets

We value your time and safety here at Salon One12, therefore we ask that you do not bring young children unless they have a reservation,also, please keep your pets at home. We understand that they are all little angels however, this is not heaven. thank you so much for your cooperation.

Forms of Payment

We except all major credit cards personal checks with a valid drivers license/ ID and cash

All of our retail is final sale

Gift cards can be purchased in store or online